acg444 Terms & Conditions

Welcome to acg444. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and acg444 ("acg444", "we", "us", "the Platform") governing your access to and use of the acg444 website, including all games, sports betting markets, payment services, promotional offers, and any other features or services made available through the Platform.

acg444 is an online casino and sports betting platform operated specifically for the Bangladesh market. All transactions are conducted in Bangladeshi Taka (BDT) through supported payment methods including bKash, Nagad, Rocket, and Upay. By registering an account or using the Platform in any way, you agree to these Terms without reservation. If you do not agree with any part of these Terms, you must stop using the Platform immediately.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the complete agreement between you and acg444.

1. Acceptance of Terms

By creating an account on acg444 or by accessing any game, betting market, or service provided through the Platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. acg444 reserves the right to amend these Terms at any time. Where changes are material, we will make reasonable efforts to notify registered players via the Platform. Your continued use of acg444 after any amendment constitutes your acceptance of the revised Terms.

2. Eligibility and Registration

To register and maintain an account on acg444, you must meet all of the following conditions:

• You are at least 21 years of age.
• You are accessing the Platform from within Bangladesh or as a Bangladesh-resident player.
• You are registering on your own behalf and not on behalf of any third party.
• You do not already hold an active or previously closed acg444 account.
• You have not previously been excluded or banned from acg444 or any other platform operated by us.
• You are of sound mind and are not registering under the influence of substances that would impair your judgment.

You are required to provide accurate, current, and complete registration information. Providing false information is a breach of these Terms and will result in immediate account suspension and forfeiture of any balance held.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your acg444 account credentials, including your username and password. You must not share your login details with any other person. acg444 will not be held liable for any losses resulting from unauthorised access to your account where the breach arises from your own failure to maintain adequate account security.

You must notify acg444 support immediately if you suspect that your account has been accessed without your authorisation. You can reach our team at [email protected], available 24 hours a day, 7 days a week at Bangladesh Standard Time (BST, UTC+6).

acg444 uses SSL encryption across all connections to protect account and payment data. However, you acknowledge that no online platform can guarantee absolute security and that you use the Platform at your own risk in this regard.

4. Deposits and Withdrawals

All financial transactions on acg444 are denominated in Bangladeshi Taka (BDT). The following conditions apply to deposits and withdrawals:

• Supported payment methods: bKash, Nagad, Rocket, Upay, and selected bank transfers (City Bank, BRAC Bank, Islami Bank, Sonali Bank, Dutch-Bangla Bank).
• Minimum deposit: As stated on the deposit page at the time of transaction. This figure may change without prior notice.
• Withdrawal eligibility: Withdrawals are available to players who have met any applicable wagering requirements linked to bonus funds in their account.
• Processing times: Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically processed within 30 minutes for standard amounts. Bank transfers may take up to 3 business days.
• Identity verification: acg444 reserves the right to request identity and payment verification documents before processing any withdrawal. Failure to provide documentation within the stated timeframe may result in withdrawal delays or account review.
• Currency: All balances, transactions, and payment confirmations are displayed in BDT. acg444 does not accept or process transactions in foreign currencies.

acg444 does not charge internal fees for standard deposits or withdrawals. However, your payment provider (e.g., bKash, Nagad) may apply their own transaction charges, for which acg444 accepts no responsibility.

5. Bonuses and Promotions

acg444 offers a range of promotional bonuses including welcome bonuses, deposit match bonuses, free spins, free bets, and seasonal offers tied to events such as Eid, Pohela Boishakh, BPL, and IPL. The following conditions apply to all bonus offers:

• Each bonus offer is subject to specific wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates published at the time of offer. Players must read and accept these conditions before claiming a bonus.
• Bonus funds are credited to a separate bonus balance and may not be withdrawn until the applicable wagering requirement has been met in full.
• Only one bonus may be active per account at any given time unless explicitly stated otherwise in the offer terms.
• acg444 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, including where it determines that a promotion is being abused or exploited.
• Bonuses are non-transferable and cannot be shared between accounts or exchanged for cash outside of the wagering requirement process.
• Players who self-exclude or activate responsible gaming restrictions may not be eligible to receive or use promotional bonuses during an active restriction period.

6. Game Rules and Fair Play

acg444 offers casino games and sports betting markets from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Habanero, and Ezugi. The following rules apply to all gameplay:

• All slot and RNG-based games use independently audited random number generator software. Game outcomes are determined solely by this software and are not influenced by the Platform or any external party.
• Live casino games use real physical equipment operated by trained dealers and streamed in real time. Game results are determined by the physical outcome of that equipment (cards, roulette wheel, dice) and are final.
• Sports betting odds and markets are set and managed by acg444. All bets are settled according to the official result of the relevant event as determined by the governing body of that sport (e.g., ICC for cricket, FIFA for football).
• In the event of a technical fault, disconnection, or error during a game or bet, acg444 reserves the right to void affected rounds or bets and return stakes to the player's account. Any winnings generated during a confirmed technical error will not be honoured.
• Any attempt to exploit software bugs, use unauthorised automation tools, engage in collusion, or manipulate game outcomes constitutes fraud and will result in immediate account closure and forfeiture of all funds.

7. Prohibited Conduct

The following actions are strictly prohibited on acg444. Engaging in any of these activities will result in account suspension, permanent ban, and where applicable, reporting to relevant authorities:

• Registering more than one account or assisting others in creating multiple accounts.
• Using false, incomplete, or third-party identity information during registration or verification.
• Exploiting bonuses through bonus abuse, arbitrage betting, or coordinated wagering across multiple accounts.
• Using automated bots, scripts, or software to interact with the Platform in place of genuine manual play.
• Engaging in any form of money laundering, fraud, or financial crime using acg444 as a vehicle.
• Attempting to access areas of the Platform not intended for general user access, including administrative or back-end systems.
• Using the Platform on behalf of another person or operating as an agent for third parties.

8. Responsible Gaming

acg444 is committed to promoting responsible gambling. We provide tools including deposit limits, session time reminders, cooling-off periods, and full self-exclusion to all registered players. These tools are accessible directly from your account settings without requiring contact with our support team.

If you believe your gambling behaviour is causing harm to yourself or others, we strongly encourage you to use these tools immediately and to contact our support team at [email protected]. Full details of the responsible gaming tools and resources available are set out in our dedicated Responsible Gaming page.

acg444 strictly enforces the 21+ age restriction. Any account found to belong to a person under the age of 21 will be closed immediately, all funds will be returned via the original payment method after verification, and no winnings will be paid.

9. Intellectual Property

All content on the acg444 Platform, including but not limited to the website design, logos, text, graphics, game interfaces, software, and promotional materials, is the intellectual property of acg444 or its licensed content providers. You may not reproduce, distribute, modify, transmit, or create derivative works from any content on the Platform without the express written permission of acg444.

10. Limitation of Liability

To the fullest extent permitted by applicable law, acg444 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Platform, including but not limited to losses arising from game outcomes, betting results, payment processing delays, technical interruptions, or account suspension. acg444's total liability to any player for any single event shall not exceed the total value of deposits made by that player in the 30 days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. acg444 makes no warranty, express or implied, regarding the uninterrupted availability of the Platform, the accuracy of odds or game data, or the suitability of the Platform for any particular purpose.

11. Account Closure and Termination

You may request the closure of your acg444 account at any time by contacting our support team. Upon account closure, any remaining real-money balance (excluding unmet bonus wagering requirements) will be returned to you via your registered payment method following completion of any required verification checks.

acg444 reserves the right to suspend or permanently close any account at its sole discretion, including where it believes that a breach of these Terms has occurred, where it suspects fraudulent activity, or where it is required to do so by applicable law or regulation. In cases of proven fraud or Terms breach, acg444 may withhold balances pending investigation.

12. Dispute Resolution

In the event of a dispute relating to a game outcome, bet settlement, bonus eligibility, or account decision, you should first contact acg444 support at [email protected] with full details of the dispute. Our team will acknowledge your complaint within 24 hours (BST) and aim to resolve the matter within 5 business days.

If you are not satisfied with the outcome of the support team's review, you may escalate your complaint in writing. acg444's senior review team will conduct a final internal review and communicate the outcome within 10 business days. The decision of the senior review team is final and binding.

13. Privacy and Data Protection

acg444 collects and processes personal data in accordance with our Privacy Policy. By using the Platform, you consent to the collection, storage, and processing of your personal data as described in that policy. acg444 will never sell your personal data to third parties for marketing purposes.

14. Amendments to These Terms

acg444 reserves the right to update or amend these Terms at any time. The date of the most recent revision is displayed at the top of this page. Where an amendment is material, we will notify registered players via a notice on the Platform. Your continued use of acg444 after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree with a proposed change, you should close your account before the change takes effect.

15. Governing Language

These Terms are written in English. In the event of any inconsistency or discrepancy between an English version of these Terms and any translation (if made available), the English version shall prevail.